PRIVACY POLICY

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ADDITIONAL INFORMATION ON DATA PROTECTION

1. GENERAL

This privacy policy (hereinafter, “Privacy Policy” or “Policy”) of the Madrid Audiovisual Cluster (hereinafter, “CAM” or “Controller”) applies to all personal data that you, as a user (‘User’), provide us with when browsing or using our website (hereinafter, “Website”).

Please read this Privacy Policy carefully, as it contains important information about how we may process your personal data.

At CAM, we respect the privacy of our users, and therefore we are committed to securely storing and retaining the personal data you provide us, as well as processing it in accordance with our legal obligations as data controllers and in compliance with applicable regulations.

The identifying details of the Data Controller are as follows:

Company name	Clúster Audiovisual de Madrid
Registered office	Impact Hub Picasso. Plaza Pablo Ruiz Picasso, 1. 28020 Madrid
CIF	G13791793
Registration data	Registro de Asociaciones de la Comunidad de Madrid, sección primera, número 40.919
Email	info@clusteraudiovisualmadrid.es

2. USER PERSONAL DATA

As a User, you can access and browse our Website without having to provide any additional information. However, in order to properly provide some of our services, it is necessary to provide personal data so that we can adequately manage all requests and applications.

All personal data collected through the Website will be incorporated into databases under the responsibility of CAM, and may be included in a record of processing activities.

Below, we show you the purposes of the processing and the type of data used:

1. Become a member.

We have set up a contact form for users who wish to become CAM members. If you provide us with your details through this channel, we will process this information (name, surname, and email address) so that our team can contact you and send you the necessary information to enable you to make an informed decision.

The legal basis that legitimizes the processing of your personal data is your consent.

1. Customer service.

Our website contains data collection forms, the purpose of which is to respond to requests for information made by interested parties.

1. Sending communications to members.

When you become a member, we will process your contact details, as well as any other information you have provided us with at the time of registration, for the purpose of sending you all kinds of information related to CAM, your user account, and your membership, as well as any other information you should know as a member.

The legal basis that legitimizes the processing of your personal data for the purposes set out above is compliance with legal obligations, as well as our legitimate interest.

1. Envío de boletines y newsletters, información sobre eventos y, en general, novedades del sector.

If, as a User, you have expressly agreed to receive commercial communications via the Website, we will process your contact details in order to send you such content.

The legal basis that legitimizes the processing of your personal data is the consent of the interested party.

If you are not interested in receiving further commercial emails, you can contact our team at any time using the unsubscribe feature provided in each email message, or by sending an email to info@clusteraudiovisualmadrid.es.

1. Information about accessing and using our website.

We may also collect information about your use of our website as a user. This information relates to the type of equipment or device you use to access our content, as well as other data and browsing habits, such as language, IP address, search engine, date and time, among others.

This information is collected through the use of cookies, based on our legitimate interest, as it allows us to improve the appearance and functionality of our website.

You can find more information by consulting our Cookie Policy Cookie Policy.

1. Compliance with legal obligations.

Whenever the competent administrative authorities or courts require us to do so, CAM will disclose your personal data. The basis that legitimizes the use of personal data for this purpose is compliance with a legal obligation, as well as our legitimate interest in protecting our rights and those of our associates and employees.

3. HOW LONG WILL WE KEEP YOUR DATA?

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with any legal and financial obligations.

To determine the retention period, we take into account the volume, nature, and sensitivity of the personal data we collect, the applicable limitation periods, the potential risk of harm from unauthorized access or disclosure of personal data, the purposes for which we process your personal data, and finally, whether we can achieve those purposes through other means.

4. TO WHOM WILL YOUR DATA BE COMMUNICATED?

The data will not be transferred to third parties, except in cases where there is a legal obligation to do so or where it is necessary for the fulfillment of the purpose of the processing.

In the latter case, in order to provide services that are strictly necessary for the performance of our activity, we may need to share the data with third-party service providers, such as the hosting service or the web platform. These third parties are considered data processors or sub-processors of the Data Controller, and we require them to take the necessary measures to protect the confidentiality, integrity, and security of personal data, following industry standards, and with whom we have signed the corresponding data processing agreements.

All utilities offered by third parties are strictly necessary for the development of our services and have been selected in accordance with the rights we preserve on this website.

5. INTERNATIONAL DATA TRANSFERS

No transfer of personal data to third countries is planned. However, should this become necessary, we will ensure that the transfer is carried out with the same level of protection, in accordance with the standards established by Regulation (EU) 2016/679, General Data Protection Regulation. Specifically, we implement at least one of the following security measures:

• We will only transfer personal data to countries that the European Commission considers to provide an adequate level of personal data protection. For more details, you can consult the list of countries at the following link: European Commission: Adequacy of personal data protection in non-EU countries;
• When we use certain service providers located in third countries that do not offer an adequate level of security or data protection, we may use specific contracts approved by the European Commission that ensure and guarantee the same protection as in Europe. For more details, see European Commission: Standard contracts for the transfer of personal data to third countries;

6. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

As a User, you have the right to exercise, free of charge and at any time, your rights of access, rectification, erasure, objection, restriction of processing, portability, and the right not to be subject to automated decisions, in accordance with the terms set out in current legislation.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In such cases, we will stop processing your personal data, except for legitimate reasons provided for in current regulations, or for the defense of possible future claims.

To exercise the rights described above, you must contact the Data Controller at the email address provided for this purpose: info@clusteraudiovisualmadrid.es. You must indicate in the subject line “EXERCISE OF DATA PROTECTION RIGHTS,” specifying in the body of the email the right or rights you wish to exercise. In order to respond to any request regarding your rights of access to data, we may need to request additional information to help us confirm your identity. We may also contact you to request further information regarding your request and expedite our response.

If you believe that your request has not been properly addressed, we inform you that you have the right to file a complaint at any time with the Spanish Data Protection Agency using the forms provided for this purpose on its website www.aepd.es. However, we appreciate the opportunity to resolve your complaints directly with us before you file a claim.

7. PRIVACY POLICY UPDATE

CAM may review and make changes to this Privacy Policy in order to comply with current legislation or for other reasons. Any changes to this Privacy Policy will be published and, as far as reasonably possible, communicated to you. In any case, please visit this document frequently so that you are always properly informed.

8. CONTACT

If you have any other questions, wish to exercise any of your rights, or have any complaints about this Privacy Policy or the processing of your personal data, you can send us an email at the following address: info@clusteraudiovisualmadrid.es

Last updated on November 19, 2024